AUTHENTICITY POLICY
Luxury Labels guarantees that all items sold through our store or our site are 100% Authentic or your money back.
All products we accept are inspected for brand-specific guidelines and are put through a rigorous authenticity test process.
Click here to learn more about our Authenticity Policy.
RETURNS POLICY
Due to the nature of consignment ALL SALES ARE FINAL!
Please feel free to email or call us with any questions about our products before making your purchase.
Luxury Labels guarantees authenticity of all our items or your money back. We stand behind all of our merchandise and if there are any authenticity concerns, you have 48 hours from receipt of your product to address any concerns for a refund.
REFUSED/UNCLAIMED PACKAGES POLICY
Refused or unclaimed packages will be charged a 15% restock fee plus all shipping costs. UPS/USPS charges for both the delivery attempt and the return. Refused or unclaimed packages that are re-shipped will be charged additional shipping costs, but no restock fee. Failure to sign, claim and/or pay applicable duties (for intl orders) will result in the package being refused and returned to us.
SHIPPING POLICY
We ship within United States only. We do not ship to P.O. Boxes or APOs. Orders not shipped to a credit card billing address are subject to further verification and approval.
Purchases are generally shipped within 1-2 business days of payment. The following types of shipping are available within US:
Standard UPS Ground/USPS Priority $12.95 | 2nd Day Air $65
Shipping within US only.
PAYMENT METHODS
We accept all major credit cards (VISA, MC, AMEX, DISCOVER) via PayPal and Affirm.
SALES TAX
Sales tax applies only to orders shipped to an address in the state of New Jersey (on handbags and accessories ONLY). NO sales tax will apply if we ship anywhere outside of New Jersey.
CUSTOMS AND DUTIES
Orders shipped outside of the United States may be subject to import taxes, customs duties and other fees levied by the destination country. All orders are delivered duties unpaid, and all import taxes, duties and customs fees, as well as compliance with the laws and regulations of the destination country, are the customer's responsibility. Payment is usually collected at time of delivery.
Luxury Labels may provide the international shipper with the product details, including cost, as well as customer name and address or other contact details, so that the information can be provided to destination customs or postal authorities, to the extent required under the laws and regulations of the destination country.
